Welcome to LJ Patios Company. By accessing and using our website and SMS communication services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

Services

LJ Patios Company specializes in custom patios, paving, and outdoor living spaces. Our services include, but are not limited to, patio design, walkway and driveway paving, hardscaping, and other outdoor enhancements.

SMS Communication Program

SMS Program Description

Our SMS Program provides text messages for appointment reminders , events , receipts, customer service, and occasionally promotional messages when you opt-in. Message frequency varies depending on your interaction with our services.

Opting out

You can cancel the SMS service at any time. Simply reply "STOP" to any message and we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign-up as you did initially.

Help and Support

If you experience issues with the messaging program, reply with the keyword "HELP" r contact our customer service team at +1 (757) 698-8516

Carrier Liability

Carriers are not liable for delayed or undelivered messages.

Messages and Data Rates

Messages and data rates may apply for messages sent to you from us. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

Recurring Messages Disclosure

When you opt-in to our SMS service, you authorize us to send recurring text messages to the mobile phone number you provide. Depending on your service selection to receive regular recurring messages. You are not required to agree to receive recurring messages as a condition of purchasing any goods or services.

Prohibited Content

Our SMS messages will never contain

• Phishing attempts, smishing, or social engineering to manipulate you into sharing private information.

• Illegal contents (all contents complies with federal and state laws)

• Shaft content (sex, hate, alcohol, fire-arms, and tobacco) that does not follow federal and state laws and regulations.

SMS Opt-in Data Protection

Messaging originator opt-in data and consent information will not be shared with any third-parties, excluding aggregators and providers of the Text Message necessary to deliver the SMS service. Your mobile information will not be shared with any third partied or affiliates for marketing or promotional purposes.

By opting in via our website checkbox, or forms, you consent to receive SMS messages from LJ Patios Company. These messages include, but are not limited to, the following:

• Appointment Reminders

• Service Notifications

• Promotional Messages

• Billing and Payment Information (for billing purposes)

Your personal data (including Email, Address, Phone Number, Mailing Address, and Payment Information) is collected solely to support our services.

Opt-out instructions

To stop receiving SMS messages, simply reply "STOP" to any SMS message you receive from us. Once you opt out, you will receive a confirmation message, and no further SMS messages will be sent unless you opt back in.

Rejoining Instructions

If you wish to rejoin our SMS program after opting out, you may rejoin by submitting a new form on our website or by contacting our support team.

Help Instructions

For assistance with our SMS services, reply "HELP" to any SMS message or contact our customer service team at +1 (757) 698-8516.

Carrier Liability Disclaimer

Carriers are not liable for any delayed or undelivered SMS messages. The delivery of messages is subject to the policies of your mobile carrier.

Message and Data Rates Disclaimer

Standard messaging and data rates may apply. Please check with your mobile carrier for details regarding any fees or charges associated with receiving SMS messages.

For detailed information on how we collect, use, and protect
your personal data, please refer to our Privacy Policy available on our website
at Privacy Policy

Compliance with Industry Standards

Our SMS program complies with all applicable industry standards, including CTIA guidelines and the Telephone Consumer Protection Act (TCPA).

Legal Compliance

This SMS program is subject to all applicable federal, state, and local laws. By using our services, you agree to comply with these legal requirements.

Liability and Disclaimers

LJ Patios Company strives to provide high-quality services and communications. However, we are not liable for any issues arising from the use of our services, including but not limited to damages or losses resulting from external factors or technical issues beyond our control.

Modifications to Terms

LJ Patios Company reserves the right to update these Terms
and Conditions at any time. Any changes will be effective upon posting on our
website. Continued use of our services constitutes acceptance of the updated
terms.

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

• Email: [email protected]

• Phone: +1 (757) 698-8516

Additional Data and Privacy Note

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (such as customer service) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.