Terms and Conditions - LJ Patios Company


LJ Patios Company Terms and Conditions

Effective Date:

January 2025

1. Overview

Welcome to LJ Patios Company ! By accessing and using our services, including our website and SMS communication, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Services

LJ Patios Company specializes in custom patios, paving, and outdoor living spaces. Our services include, but are not limited to, patio design, walkway and driveway paving, hardscaping, and outdoor enhancements.

3. Liability

Service Satisfaction: LJ Patios Company strives to provide high-quality services. If you are not satisfied, please contact us within 48 hours, and we will address the issue.
Damage: LJ Patios Company is not responsible for any damage caused by external factors or pre-existing conditions on your property.

4. Privacy Policy

Personal Information: We respect your privacy. Your personal information will be used only for providing and improving our services. For detailed information, please refer to our Privacy Policy.

5. SMS Communication (A2P 10DLC Compliant)

5.1. Consent

By providing your mobile number, you consent to receive automated promotional and service-related text messages from LJ Patios Company. You may receive messages related to appointment confirmations, service reminders, promotional offers, and updates.

5.2. Message Frequency

The frequency of messages will vary based on your interactions and preferences. Typically, you may receive up to ten messages per month.

5.3. Charges

Standard messaging and data rates may apply. Please check with your mobile carrier for details.

5.4. Opt-Out

To stop receiving messages, you can reply "STOP" at any time. You will receive a confirmation text, and no further messages will be sent. If you experience issues, you can also contact us directly at [email protected]

6. Modifications to Terms

LJ Patios Company reserves the right to update these Terms and Conditions at any time. Changes will be effective upon posting on our website. Continued use of our services constitutes acceptance of the updated terms.

7. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

[email protected]

+1 (757) 698-8516

Privacy Policy - LJ Patios Company


LJ Patios Company we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information, including your use of our website and our SMS services. By using our services, you consent to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide to us, including but not limited to:

Name

Email

Address

Phone Number

Mailing Address

Payment Information (for billing purposes)

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide Services: Including scheduling, rendering, invoicing, and delivering hardscaping services to Communicate:

Sending you updates, appointment reminders, promotional offers, and service-related messages.

Improve Our Services: Analyzing usage data to enhance user experience.

For Security: Protecting against unauthorized access and ensuring the security of our systems.

3. SMS Communication

3.1 Consent

By providing your mobile number, you consent to receive SMS messages from LJ Patios Company. These messages may include, but are not limited to:

Appointment reminders

Service notifications

Promotional messages

3.2 Message Frequency

You can expect to receive up to 10 messages per month, depending on your interactions and preferences.

3.3 Charges

Standard messaging and data rates may apply. Please check with your mobile carrier for details.

3.4 Opt-Out

To stop receiving SMS messages, reply “STOP” to any message or contact us directly. Upon opting out, you will receive a confirmation message, and no further messages will be sent unless you opt back in.

3.5 Help

For assistance, reply “HELP” to any SMS message or contact our customer service team at

+1 (757) 698-8516.

4. Disclosure of Your Information

We may disclose your information:

Comply with Law: If required by law or in response to a legal process.

For Protection: To protect the rights, property, or safety of LJ Patios Company, our customers, or others.

5. Your Rights

You have the right to:

Access Your Information: Request a copy of the personal information we hold about you. Correct Your Information: Request corrections to your personal information.

Delete Your Information: Request the deletion of your personal information, subject to legal requirements.

6. Data Security

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or the content of these sites. We encourage you to read the privacy policies of any linked sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting to our website. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

LJ Patios Company

[email protected]
+1 (757) 698-8516